However, once I had saved them to my computer and opened them to save again, for filing else where, I found I could use 'full points' towards the end of the document name!! This happened to me saving PDFs for the first time from the web. I am just encountering the exact same problem.Īre you including full points in the file (PDF) name your saving with? I had this problem saving files ending with dates like this:. I have never used the forums before and I don't know how to make my own post. I have the Adobe Acrobat Reader DC 2017 Release Version: 2017.012.20098. So for me, any and all pdf files open in Adobe refuse to save. The last three remaining documents are still open on my computer, but I am unable to save them and my One Drive doesn't have them saved. My OneDrive has all these documents, but all the comments and highlight (the actual work invested in them) are gone and they have all been reverted to the day I first downloaded them (even though reverting is supposed to revert to the last save point). But the one large file, the one I lost, when I tried to click revert on that one (seeing as it was able to restore the other documents) is when it completely disappeared. I clicked revert and was able to "fix" the documents (although I am still unable to save them). To reiterate I had just a blank document with lines of yellow in the areas where the text used to be. Please save the document with a different name or in a different location." After I exited this message, my entire document went blank, all the text gone with only the yellow highlight remaining. I tried to save them also, and I also got the error message for each of them, "The file may be a read only, or another user has it open. I have three more open documents on Adobe. And of course, as soon as Adobe lost my document, that damn cloud began to sync with my computer, and voila, now the document doesn't exist in my cloud either. I had been saving onto Microsoft One Drive. I have a MacBook Air and I am operating on Sierra 10.12.6. This file had been saving just fine until I tried to save it today (1/17/18). Except that, after I exited out of the error message, my whole document was deleted, and I have lost close to 20 hours of work. I have also tried Tried Edit/Preferences/Security(Enhanced) unchecked Enable Enhanced Security. I just now tried Edit>Preferences>Documents - uncheck "Save As optimizes for Fast Web View", and that did not help either. I have tried everything in the adobe forums and anything I could find on the internet and still can not save like I could, before the adobe update. I have also went under properties - general - and made sure that anything that said could storage was disabled. I also tried to install the patch for the nov update, and that did not help either. Everything else on my computer works, its just when I am trying to save an adobe file, and I did not have this issue until the new adobe update on monday. I have tried disabling the detail pane and preview pane under file explorer with no resolution. This file could not be found." I have been using these same files, and they worked fine until the new adobe update. It also gives me an error, "The document could not be saved. Please save the document with a different name or in a different location." It is not read only no one else has it open, and I tried all of the above. I get the error message, " The file may be a read only, or another user has it open. It is a well known problem in the graphical industry to handle PDF files with layers and transparency which is why Adobe and others have written some recommendations about this subject.After my computer did the adobe update on monday, it stopped letting me save. Check "Transparency" (See screenshot below) and press "Save" Pick "Files" -> "Save as" -> "Optimized PDF". From Acrobat Pro you can flatten layers by saving the PDF as an Optimized PDF. The PDF version is not important - the postscript process will flatten the PDF.Ģ. Print to postscript and use Acrobat Distiller to make a PDF afterwards. Unfortunately this can be interpreted differently on different PDF tools like rendering and rasterisation programs which is why printing houses prefer receiving the material in a single layer.īy using flattening you get only one layer, which is more easy to work with.ġ. PDF versions later than 1.4 introduced the possibility to make transparency and more layers. If elements disappear from the PDF after uploading to E-pages it may be because of the use of layers and layers with transparency in the PDF.
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